Visit Scotland have shared a Visitor Charter to help you get the best out of your Scottish stay. In summary recommendations are to:

  • Eat local, see local and buy local. Happily this is easy to do in Doune with a choice of shops, restaurants and bars in walking distance or if you after a particular experience, within a short drive.
  • Plan ahead. Check the business is open and if you need to pre book. Follow business / attraction / community on social for latest ‘open’ updates.Look out for businesses supporting ‘Good to Go’ scheme, Scottish businesses are working hard to ensure your safety and welcome.  Doune Bed and Breakfast is part of the “Good to Go” scheme and are working hard to ensure your safety. Many businesses prefer card payment. Doune Bed and Breakfast has payment facilities online but can also accommodate cash if that is easier for you.
  • Consider of local communities. What makes Scotland so special is its culture and warmth of welcome from local communities, so please respect their precious resources. If it’s busy, move on and explore somewhere different. Please take your litter with you.
  • Protect others and yourself. Do not travel if you have COVID-19 symptoms or have been told to isolate.
  • Observe physical distancing wear face masks when required (most shops). Regularly use hand sanitiser and wash your hand frequently.
  • Enjoy slow travel. Visit fewer locations and really get to know the area – walk, bike or paddle.
  • Do observe the Scottish Outdoor Access Code.

UK Government Advice for people staying in accommodation that have symptoms of COVID-19.

COVID-19 or other illness on the premises

In the event that a guest develops symptoms whilst staying away from home, they should immediately book a test through NHS Inform or, if they can’t get online. by phoning 0800 028 2816.

In accordance with Test and Protect, people with symptoms are required to self-isolate for at least 7 days, and everyone in their household should isolate for 14 days. If the test is negative, everyone can end isolation. If the test is positive, everyone should continue to isolate, and the NHS Test and Protect team will be in touch to start contact tracing. Those contacted through the Test and Protect programme will be required to self-isolate for at least 14 days.

If guests who are isolating can travel home safely to isolate, avoiding the use of public transport, they should do this.

In the event that this is not possible, the guest should discuss this with the NHS Test and Protect team. The guest may be signposted to the National Assistance Helpline on 0800 111 4000 if they need help to isolate and cannot arrange it themselves or through friends and family.

In some circumstances further discussion may be required with the local Health Protection Team and local authority to ensure that the person has suitable accommodation to isolate safely and effectively.

After the required period of self-isolation, guests and anyone else in their party who has been affected can then return to their main place of residence.

Non- Coronavirus illness

If visitors become unwell (with non-Coronavirus symptoms) while on holiday in Scotland, they should refer to the NHS inform website for self-management advice, information about medical services available locally, and other information about how they can access services. Depending on the nature of the illness a number of different services are available.

Local community pharmacies are a very useful first stop for any health advice, treatment of minor ailments or injuries. If necessary patients can also be seen as a temporary resident by the local GP practice. Please phone the GP practice first before attending. If you need to be seen by a doctor or another member of the team e.g. a practice nurse, the practice may offer you a telephone consultation or a video consultation. Depending on the problem they might advise you to attend the local Minor Injury Unit or Emergency/ Accident and Emergency department.

If you are visiting from another part of the UK, you may also be able to contact your own GP practice who may be able to offer you a telephone or video consultation, depending on the nature of the problem.

If the medical issue occurs “out of hours” after 6 pm in the evening to 8 am in the morning and over the weekends, and is not an emergency, then please call 111 for advice. They will put you in touch with the local out of hours GP service if necessary.

In an emergency (for example suspected heart attack or stroke, breathing difficulties or severe bleeding) patients should dial 999 which is available 24 hours a day, 7 days a week.

If you, as a guest are displaying signs of the COVID-19 virus while staying in overnight accommodation for a permitted reason, you should inform the accommodation provider, immediately self-isolate where you are to minimise any risk of transmission, and request a test. If you are confirmed to have COVID-19, they should return home if they reasonably can.

You should use private transport but only drive yourself if you can do so safely. If as a guest you cannot reasonably return home (for example because you are not well enough to travel or do not have the means to arrange transport), your circumstances should be discussed with an appropriate health care professional and, if necessary, the local authority (Stirling Council).

Guests should follow government guidance on dealing with possible or confirmed coronavirus (COVID-19) infection. Once guests (and if appropriate their family/group) has finished the required self-isolation period and are no longer symptomatic, you should return to your main residence and continue to follow the government guidance on self-isolation, household isolation, and social distancing.

Doune Bed and Breakfast cannot provide accommodation for self-isolation to any guests under any circumstances. We can support you with accessing the hospital or local authority services but have a duty of care to our household to avoid infection.